The life of an IT administrator can be hectic. You’ve probably wished you had the power to be in two places at once. Using macGuardian, it’s almost as if you can be. With the ability to provide remote support, you can resolve issues from any location, drastically increasing the number of incidents that can be handled by a single technician each day.
macGuardian‘s approach to screen sharing is unique. Instead of storing login credentials on the client machine, macGuardian stores them centrally on the server, or on your existing LDAP servers. To ensure maximum security, VNC sessions are tunneled through an SSH connection. And, since the VNC server is launched and quit each time an administrator begins and ends a session, there is no active server listening for inbound requests. These features reduce liability by providing a more stable, secure environment.
It doesn’t matter if the end user is in the next room, or miles away. Remote control will save your organization time and budget by minimizing end-user downtime, staff requirements, and IT travel expenses. And all you have to do is stay at your desk.
|Centralized credentials||Centralized credentials|
|Optional end-user interaction to allow/disallow VNC||VNC session tunneling through SSL|
|VNC Service not running until activated by System Administrator||Centralized logging of date, time and IP address accessed by individual administrator|
|VNC session tunneling through SSL|
|Centralized logging of date, time and IP address accessed by individual administrator|